30 Day Money-Back Guarantee
Customer satisfaction is our top-most priority. Skinomi.com offers a 30-Day Money Back Guarantee
on all our products for any reason, as long as the item is returned within 30 days from the date the item is received. Items must be returned with the original packaging and order invoice.
can be returned for a full refund
within the 30-day period. Opened items
can be returned for a refund of the purchase amount minus a minimum of $3.95
restocking fee within the 30-day period.
The customer is responsible for all shipping costs related to returning the item back to Skinomi.com. Please take note that we are located in Los Angeles, California. We recommend that customers use traceable services when returning items. We are not responsible for packages lost by the shipping carrier used to return the item.
** The 30-day money back guarantee only apply to purchases made from Skinomi.com. If you purchased your Skinomi product from a different retailer, please adhere to their own return policies.Lifetime Replacement Guarantee
The purchase of TechSkin™ film includes a lifetime replacement guarantee. Yes, you read it right! We are confident that TechSkin is the toughest and the only film protector you'll ever need. If ever a properly installed TechSkin is scratched, torn, or damaged, just send it back with your proof of purchase and original packaging, and we'll replace it only for the cost of shipping and handling.
We want our customers to be fully satisfied with their purchases. Purchasing one TechSkin and properly installing it to protect a particular device is all you'll ever need. We are sure that TechSkin is the toughest, most durable film protector you'll find in the market. If it ever fails to do its job, then we'll replace it. It's that simple.Lifetime Replacement FAQQ: How do I qualify for a replacement?A:
Our Lifetime Replacement Guarantee applies to any properly installed TechSkin™ film that have become scratched, torn, or damaged while protecting your device.
** The replacement guarantee does not cover silicone cases, installation errors including air bubbles, dust or dirt caught underneath the TechSkin, and improper alignment of the film on your device. Please follow the installation instructions carefully when applying.Q: How do I get a replacement?
Please follow the steps below to receive your replacement:Step 1: Replacement form
Fill out the product replacement form
.Step 2: Request your replacement
Fax the product replacment form along with a copy of the invoice/receipt containing your Skinomi product purchase to (909) 236-5055.Step 3: Shipping your replacement
Your replacement Techskin is free of charge. A shipping and handling fee will apply for all replacements.Step 4: Send back the original
Send back your original TechSkin along with the order invoice/registration number once you receive the replacement. If you do not send back the original, that item will be void of the Liftetime Replacement Guarantee and be disqualified for any future replacements. Please send your original TechSkin and order invoice/registration number to:
ATTN: Product Replacement
2188 Pomona Blvd. Bldg. J
Pomona, CA 91768-3332Q: Why do I need to send the original back?A:
Not sending the original back after receiving your replacement voids the Lifetime Replacement Guarantee for that item and will be disqualified for future replacements.